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  1. Savi Help Center
  2. Loan Questions
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General

  • Parent PLUS loans eligible for forgiveness?
  • What is IDR Forgiveness?
  • Pros and Cons for Forbearance and Deferment
  • Different Types of Student Loans
  • Submitted Consolidation But Have Not Heard Back
  • What to do if your loans have been transferred to a new servicer
  • Can I switch loan servicers?
  • What should I know about taking out a Parent PLUS loan?
  • Can my student loans be forgiven if I'm permanently disabled?
  • Why do I keep receiving calls about my student loans?
  • What is my Interest Rate?
  • What happens to my loans if I die?
  • Who is my loan servicer?
  • Why am I being asked to contact support due to private loans?
  • What are the benefits of refinancing my private student loans?
  • Where do I upload my tax information?
  • What’s the deal with Joint/Spousal Consolidation Loans?
  • If I register with Savi, are you managing my loans now?
  • Can my Private Loans be Forgiven?
  • I can't afford my new payment under Income-Driven Repayment. It's too high. What are my options?
  • How can I lower my monthly payment?
  • When and why do I need to consolidate my loans?
  • Why is my ICR calculation in Savi different than Dept of Ed (or Servicer)?
  • How does Perkins Loan Forgiveness work?
  • Can (Should) I refinance my federal student loans?
  • What if I’m planning on retiring soon?
  • What is Temporary Expanded Public Service Loan Forgiveness (TEPSLF), and how does it work?
  • Which Repayment Plan is best for me?
  • Why do you need my Spouse information or signature?
  • When Did You Start Paying Your Loans?
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