If you are having issues uploading your income documentation, you can follow these steps to upload the correct PDF file type (PDF/A).
1. Open the PDF on your computer. (Note this needs to be done on a computer/laptop.
2. CTRL/⌘ P or go to File and then Print.
3a. For PC: Once in the Print screen, choose the Destination option: Save as PDF
3b. For Mac: Once in the Print screen, change the bottom left field to Save as PDF
4. You will click the SAVE button and you can name the file. This will covert the file to a PDF/A file type compatible with the Savi application.