*If you’ve received an email from Savi, you can log in now using the steps below. If not, your access will be available once we email you later this week.*
If you currently have an active Fiducius account:
Go to the Savi Login Page
- Open your web browser (Chrome, Safari, Edge, etc.).
- Navigate to the Savi login page
- Click FORGOT YOUR PASSWORD and enter the email associated with your Fiducius account to set your new password
- Follow the prompts in your email to access your Savi account
Forgot Your Password?
If you can’t remember your password:
- Navigate to the Forgot Password page.
- Enter the email associated with your account.
- Check your inbox for a password reset email.
- Follow the instructions in the email to create a new password.
Tip: If you don’t see the reset email, check your spam or junk folder.
Trouble Logging In?
If you’re experiencing issues, try the following:
- Confirm you are using the correct email address.
- Make sure Caps Lock is turned off.
- Clear your browser cache and cookies.
- Try logging in using a different browser or device.
If you’re still unable to access your account, contact Savi Customer Support at questions@bysavi.zendesk.com and include:
- Your full name
- The email address you attempted to use
- Your employer name
- A screenshot of any error message (if possible)
This helps our team resolve your issue faster.