Need Help? Here’s How to Reach Savi Support Quickly!
At Savi, we’re committed to helping you resolve your questions as quickly as possible. If you have an Essential or PRO plan, please follow the steps below to get in touch with our support team:
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Log In to Your Savi Account
Go to https://app.bysavi.com/account/login and log in to your account. -
Contact Support
Once you're logged in, click on the “Contact Support” button located at the bottom left corner of your dashboard. -
Leave a Detailed Message
In the message box, provide as much detail as possible about your issue or question so we can assist you more effectively. The more information you provide, the faster we can help! -
Expect a Follow-up
One of our support team members will get back to you as quickly as possible.
You can also reach us via phone by calling (833) 382-3175. We are available Monday through Friday from 8:00am-7:00pm EST.
Why Contact Support Through Your Account?
Communicating with the Savi support team through your account is the quickest and most efficient way to reach us. This ensures your request goes directly to the right team, and we can track your issue more effectively.
Important Information:
- You may receive periodic emails from Savi (e.g., from community@bysavi.com, partners@bysavi.com, no-reply@bysavi.com). Please do not respond to these emails, as they are not monitored by our Support team.