Site Questions

General

• How to Contact Support
• Why do you need my HR Contact Information?
• How do I Sync my Federal student loans within Savi?
• What is Multi-Factor Authentication and is it required? (MFA)
• How do I change or reset my password?
• How do I report a bug?

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Site Issues

• I'm having trouble logging in to my existing account
• One of the pages on the Savi tool is not loading correctly
• I'm unable to sync my loans