If you are unable to click on the Next button after you sync your loans, you will need to go in and answer additional questions about your loans. You will see a yellow pencil icon next to the loans that will require additional information.
Here's how:
- Click on Continue Application for General Information.
- Expand the Estimate on the left-hand side and click Loans.
- Next, click the ✏ or "edit" icon for the loans that you consolidated.
- Any information that is needed will be click Save Changes.
Here are a few screen shots for reference:
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Once you follow these steps, the application will update and show you repayment options! If you continue to have any trouble please do not hesitate to reach back out to us.